Terms of Service

Welcome to URHIRED AI. Please read these Terms of Service carefully before using our Services.

URHIRED AI ("URHIRED AI," "we," "us," or "our") operates the URHIRED AI brand. These Terms of Service ("Terms") govern your access to and use of URHIRED AI, including our websites, account and authentication web flows, desktop application, and related products, features, and services (collectively, the "Services").

By downloading, installing, creating an account for, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.

ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1.1 Description of the Services. URHIRED AI provides AI-powered tools for live interview assistance, practice and mock interviews, coaching-style feedback, account management, and related workflow support on supported desktop platforms. Features may include real-time assistance across interview types (such as verbal, coding, system design, and project), live transcription, screen capture when you choose to use it, AI-generated responses, subscription and credit management, and desktop onboarding experiences.

Certain features, plans, or entitlements may differ depending on which product surface you use (for example, the marketing site versus the desktop application).

1.2 License Grant. Subject to your compliance with these Terms, URHIRED AI grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use. The Services are licensed, not sold, to you.

1.3 Availability and Changes. We may modify, suspend, discontinue, or update any part of the Services at any time, including features, subscription offerings, availability, supported devices, or technical requirements.

2.1 Eligibility. You may use the Services only if you are legally capable of entering into a binding agreement with us and your use does not violate any applicable law or regulation.

2.2 Account Registration. Some parts of the Services require an account. You may access the Services through a platform account created with email and password, or through third-party sign-in providers such as Google or GitHub.

2.3 Account Responsibility. You are responsible for maintaining the confidentiality and security of your credentials and for all activity that occurs under your account. Accounts are for individual use and may not be shared. You must provide accurate information and promptly update it if it changes.

3.1 Plans and Product Surfaces. URHIRED AI may offer a free tier and paid plans. Access rights, subscription entitlements, credit allotments, billing providers, and available features may differ across plans and product surfaces.

3.2 Billing. Paid plans may be purchased with a card through Stripe or with cryptocurrency through our crypto payment provider (Cryptomus). By completing a purchase, you authorize the applicable payment provider to charge or collect payment according to the terms presented at checkout. We do not store your payment card numbers. Crypto checkout settles through the provider's hosted payment flow.

3.3 Renewals and Cancellation. Stripe subscriptions renew automatically until cancelled unless otherwise stated. You can cancel a Stripe subscription at any time from Settings → Profile in the desktop app (Plan → billing portal); access continues through the end of the period already paid for. Cancellation stops future renewals; it does not automatically refund the current period.

Crypto purchases are prepaid for 1, 3, or 6 months with no auto-renew. Access lasts through the prepaid period; to continue, you purchase another prepaid period. Crypto checkout is not available while an active Stripe subscription is on the account, and Stripe Checkout is not available while an active crypto prepaid period is in force.

3.4 Refunds. Except where applicable law requires otherwise, payments for subscriptions and prepaid periods purchased directly from URHIRED AI are generally subject to our Refund Policy. If a technical problem materially affects your ability to use a paid plan, contact support@urhiredai.com. We will investigate and attempt to resolve it. If we cannot resolve it within a reasonable time, you may request a refund. Nothing in this section limits any refund, price-reduction, cancellation, or withdrawal rights provided by applicable law.

3.5 Pricing and Taxes. Prices, billing intervals, available plans, and promotions may change from time to time. Crypto checkout is offered as a prepaid 1-, 3-, or 6-month package at the full package price. You are responsible for applicable taxes, duties, network fees, or governmental charges unless stated otherwise.

You agree not to:

• violate any applicable law, regulation, or third-party right
• share your credentials or allow unauthorized access to your account
• copy, modify, reverse engineer, decompile, or attempt to extract source code or proprietary logic from the Services
• scrape, extract, copy, or build a competing database from our content or Service outputs
• interfere with, disrupt, or degrade the performance, security, or integrity of the Services
• use the Services to violate employer, school, interviewer, recruiting, assessment, or platform rules that apply to you
• impersonate another person in an interview or assessment
• circumvent proctoring or monitoring you have agreed to
• resell, sublicense, or redistribute access to the Services
• use the Services for unlawful, fraudulent, or deceptive purposes

Where a hiring process prohibits AI assistance or requires disclosure, complying with that requirement is your responsibility.

5.1 AI Assistance. The Services may generate suggestions, summaries, feedback, answers, or other AI-assisted outputs. These outputs are provided for informational, educational, and workflow-support purposes only. You remain solely responsible for how you use any output and for your own decisions, actions, statements, and outcomes. AI-generated responses may be inaccurate or incomplete and should be reviewed before you rely on them.

5.2 No Guarantee of Results. We do not guarantee interview success, employment outcomes, improved performance, question accuracy, recruiter response, or any other result from use of the Services.

5.3 No Guarantee of Compatibility. We do not guarantee that the Services will be uninterrupted or compatible with every operating system, browser, conferencing tool, proctoring tool, employer system, or third-party software environment. Screen share skips the overlay only where the operating system honors protected content. You are solely responsible for evaluating whether your use of the Services complies with any policies, rules, or expectations that apply to you.

5.4 Interview Question Content. Questions or examples presented in the Services may be derived from public materials, user submissions, internal examples, generalized interview patterns, or other sources. We do not guarantee that any question displayed has been asked, or will be asked, by any specific company or interviewer.

The Services, including software, branding, visual design, platform structure, databases, prompts, features, and related technology, are owned by URHIRED AI or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights in and to the Services.

To the extent you submit content or feedback to us, you grant us a non-exclusive, worldwide, royalty-free license to use it as necessary to operate, improve, secure, and support the Services. We may also use aggregated or de-identified information for analytics, quality improvement, and product development.

We may suspend, restrict, or terminate your access to some or all of the Services at any time if we believe you have violated these Terms, created risk for us or other users, or used the Services in a manner that may expose us to liability or harm. You may stop using the Services and delete your account at any time.

8.1 Disclaimer of Warranties. THE SERVICES ARE PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS TO THE FULLEST EXTENT PERMITTED BY LAW. URHIRED AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

8.2 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, URHIRED AI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY (INCLUDING EMPLOYMENT OR HIRING OUTCOMES), OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

All disputes arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration, except for claims seeking injunctive or equitable relief relating to misuse of intellectual property or unauthorized access to the Services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

We may update these Terms from time to time. If we make material changes, we may notify you through the Services, by email, or by updating the effective date above. Your continued use of the Services after updated Terms become effective constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please contact us at legal@urhiredai.com. For billing or refund questions, contact support@urhiredai.com.